Polycom Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.
Polycom Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support.
With Premier Support, a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from us the next business day for your technicians to install.
- General Information
- Manufacturer
- Poly
- Manufacturer Website Address
- http://www.poly.com
- Brand Name
- Poly
- Service Name
- Premier Support - Extended Service
- Product Type
- Service
- Service Information
- Service Main Type
- Exchange
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Parts & Labor
- Provided Support
- Parts Replacement
- Installation
- Software Update
- Software Upgrade
- Online Support Tools Access
- Phone Support
- Diagnosis
- Web Support
- New Releases Update
- Service Response Time
- Next Business Day - Parts Replacement
- Service Location
- Service Depot
- Service Duration
- 1 Year
- Product Supported
Polycom 2200-10266-025 MSR Dock Skype Room System