Pickup and Return Solution Support with Accidental Damage Protection offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. Plus, accidental damage protection covers spills, drops, falls and more. This service is limited to one claim. ADP will be available but will only extend to covering the base computer of the solution and will not extend to any of the peripherals. Solution covers Base Hardware and up to 6 additional components sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.
- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com
- Brand Name
- HP
- Service Name
- Care Pack Solution Support with Accidental Damage Protection
- Product Type
- Warranty
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Labor
- Service Description
- 9x5x7 Business Day
- Provided Support
- Repair
- Phone Support
- Accidental Damage Protection
- Remote Diagnosis
- Pick-up & Return
- Service Response Time
- 7 Business Day - Repair
- Service Location
- Service Depot
- Service Duration
- 4 Year
- Product Supported
- HP PC's