This easy-to-use HP Care Pack service offers enhanced hardware protection that is far more than 'just insurance'. It provides convenient off-site pick-up and return or on-site service. There is no deductible, no depreciation. Also, you enjoy prompt return of a working unit.
- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com
- Brand Name
- HP
- Service Name
- Care Pack with Accidental Damage Protection
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Description
- 9x5
- Service Details
Remote problem diagnosis and support:
- Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution
Parts and materials:
- Includes all labour and HP-supported parts required to return your covered hardware in operating condition, or replacement of the device if it cannot be repaired
Coverage window:
- Service is available 8.00am - 5.00pm local time Monday to Friday (excluding HP holidays), or during standard business days and hours in the country where service is requested
- Provided Support
- Remote Diagnosis
- Service Availability
- 9 x 5
- Service Duration
- 2 Year
- Product Supported
HP TouchSmart Notebook
