- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com
- Brand Name
- HP
- Service Name
- Care Pack Hardware Support with Defective Media Retention - Post Warranty
- Product Type
- Warranty
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
- Service Information
- Service Main Type
- Exchange
- Service Characteristic
- Parts
- Service Description
- 9x5xNext Business Day
- Provided Support
- Defective Media Retention
- Firmware Updates
- Hardware Support
- Parts Replacement
- Phone Support
- Predictive Support
- Remote Diagnosis
- Repair
- Service Response Time
- Next Business Day - Parts Replacement
- Service Location
- On-site
- Service Duration
- 1 Year
- Product Supported
- HP Notebook