- General Information
- Manufacturer
- Extreme Networks, Inc
- Manufacturer Website Address
- http://www.extremenetworks.com
- Brand Name
- Extreme Networks
- Service Name
- ExtremeWorks Managed Services ResponsePLUS - Extended Service
- Product Type
- Service
ExtremeWorks Managed Services ResponsePLUS - AHRofferings provides continuous proactive remote networkmonitoring, incident and problem management, proactivechange and configuration management technical support,Operational Software updates and upgrades and advancedparts replacement for Covered Products (as definedherein) according to particular levels of purchase. Inaddition customers are entitled to the Extreme Networks ManagedServices Gateway for real time access to network health,performance and security issues, saved configurations, aninventory database, and standardized network reports.A designated managed services account manager willbe assigned and scheduled review sessions held. TheExtremeWorks Managed Services ResponsePLUS -AHR service is designed to identify potentially criticalnetwork situations and take actions before they becomebusiness disruptions.
- Service Information
- Service Main Type
- Exchange
- Service Characteristic
- Parts
- Provided Support
- Email Support
- Parts Replacement
- Phone Support
- Remote Monitoring
- New Releases Update
- Service Response Time
- Next Business Day - Advance Parts Replacement
- Service Location
- Service Depot
- Service Duration
- 1 Year
- Product Supported
- Extreme Networks WAP917204-E6